Frequently Asked Questions

Last updated: June 2026

What does OrgDoc actually sell?

OrgDoc provides Salesforce documentation and org-audit reports. Each product page spells out exactly what you get and what it costs before you pay.

How do I get my product?

Everything is delivered electronically. After checkout you get your deliverable (or a secure link/email) right away — nothing ships in the mail.

Is payment secure?

Yes. Checkout runs entirely on Stripe. We never see or store your full card number.

What if it's not what I expected?

There's a 30-day money-back guarantee on every purchase. Email hi@orgdoc.dev and we'll make it right — see our Refund Policy.

Can I cancel a subscription?

Any time, from the link in your receipt or by emailing support. Cancelling stops future charges.

How do I reach a human?

Email hi@orgdoc.dev. We reply within 1–2 business days — usually faster.

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